Frequently Asked Questions
Please contact us for any information in addition to the items below.
We currently offer free pickup from our Perth and Melbourne warehouses. Delivery is also available to the following locations at the prices listed (note prices are subject to change). For additional locations please contact us for a shipping quote.
Prices below are valid for METRO areas only, and will be added upon checkout. And these prices are for standard sized kayaks. Prices for Melbourne and Perth and are for postcodes that are generally within a 20 minute journey from our shops. postcodes further away incur a slightly higher charge. Large kayaks and canoes are up to $350 shipping. And, we cannot ship paddlecraft to most remote locations, with some exceptions (let us know if you are remote).
rates for standard kayaks:
– Perth $60 (more for outer suburbs)
– Albany WA $60
– Melbourne $60 (more for outer suburbs)
– Adelaide $230
– Sydney $230
– Canberra $230
– Brisbane $230
We ship standard accessories and clothing to capital cities in Australia for $8.50 (per shipment). For regional and remote areas the cost is $11. Items classified as Bulky, such as trolleys, ship usually for $18 (sometimes more). and there are some items that are classified as small bulky which ship for $14
You can pay using credit card – Visa and Mastercard, or direct deposit. If you elect for direct deposit your order confirmation will advise the bank details.
We also offer AFTERPAY – for transactions from $200 – $2000
Shipping times vary depending on your location and the courier. We try to select the most efficient service for your order. If you are in a regional area or remote shipping usually takes longer. Shipping should take up to 5 business days (excluding kayaks) but since covid shipping times have blown out. Please allow 6 – 8 business days from dispatch prior to contacting us.
And, shipping times can vary a lot when there are specific weather events such as floods.
For most of our shipping you will be provided a tracking number once the shipment is lodged. Please note that shipping kayaks can take up to 3 weeks plus, especially in out of the way locations.
If you want it fast we can ship express, just let us know. express works well for capital cites and for regular sized parcels. There is a small addional charge – based on location and size of parcel.
for more info https://paddlesportsmegastore.com.au/shipping/
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After placing an order, you will received an order confirmation email (and receipt).We endeavor to dispatch orders next business day where possible.Tracking numbers for shipping will be provided if applicable.
A tax invoice will automatically be emailed to the address you provide during the checkout process.